ER Case Manager

Posted 14 May 2024
LocationMacquarie Park
Job type Permanent
DisciplineEmployee/Industrial RelationsHR - Mid Level Market

Job description

Employee Relations Case Manager | 12 Month FTC

Own complex case management and act as an SME on all things ER/IR to senior leadership!

  • Be an escalation point for high-risk investigations & grievances
  • Support change management processes from an ER/IR context
  • 12 month contract opportunity, work under strong leadership!

The Company

A highly respected and internationally esteemed Australian company, our client have empowered people across the world through the innovative and life-changing research and product development that they do. Their purpose-driven approach has seen them achieve significant commercial success that is underpinned by a company culture focused on collaboration, development, and opportunity.   

The Leaders

This role comes with the opportunity to work closely in tandem with a number of high-performing and impactful senior leaders across both P&C and ER. You’ll report directly into the ER Manager who is an expert in employment legislation and IR, and form part of a larger and highly supportive HR/ER team.

The Opportunity

As the ER Case Manager, you’ll be responsible for the management of high-risk, highly complex ER matters while also supporting with change management. Responsibilities will include but are not limited to:

  • Take ownership over grievances and serious HR/ER matters that involve significant investigation;
  • See disciplinary procedures and outcomes through to completion;
  • Effectively mediate cases and collaborate with stakeholders in order to drive mutually beneficial outcomes where possible;
  • Assist with organisational change and restructuring projects;
  • Proactively coach leaders to elevate capability and confidence in dealing with people matters;
  • Deliver advice on ER and IR to stakeholders that is not only accurate & compliant, but also contextualised and tailored to specific circumstances.

About You

You will be a resilient and confident case manager with a level of expertise in the management of disciplinary procedures. You’ll have an ability to think critically when assessing each matter you are engaged on, and be able to effectively work with stakeholders to reach beneficial outcomes.

Your strong technical knowledge of employment legislation, case management, and IR will be coupled by a level-headed, considered approach and stakeholder engagement style.

Finally, you’ll have a natural tendency to work in a collaborative & proactive way and leverage the skills of your broader team.

The Process

Our client is looking for an immediate start, and as such this interview process will likely consist of 1-2 interviews following an initial meeting with a Levyl consultant.

For any confidential enquiries, please contact Angus Swift on 0418 696 936 or

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