The Company

Our client is a prominent player in the Australian hospitality industry, with a workforce exceeding 5,000 and a reputation for fast-paced, guest-focused operations. Known for its innovation and cultural impact, the organisation has undergone significant growth and is continuing to evolve.

With venues operating 24/7, they’re committed to creating exceptional experiences for both guests and team members through strong leadership, care, and operational excellence.


The Leaders

This role reports into a Senior People Experience Partner and forms part of a high-performing P&C team. You’ll work closely with experienced leaders who understand hospitality inside out and are focused on practical, people-first outcomes. Leadership within the People & Culture function is values-led, commercially minded, and committed to continuous improvement. This is a team that supports autonomy, trust, and deep operational partnership.


The Opportunity

As the P&C Business Partner, you will support a defined portfolio of venues and play a key role in enabling operational leaders to deliver exceptional employee experiences and drive strong people outcomes.

Key responsibilities will include:

• Building trusted relationships with venue and operational leaders, guiding them across the full employee lifecycle
• Leading workplace investigations including complex ER matters and respect@work-related incidents
• Delivering strategic people support across performance, wellbeing, WHS, and compliance
• Partnering with internal stakeholders on visa and immigration matters affecting 50%+ of the workforce
• Supporting rollout of leadership capability programs and people frameworks
• Enabling the implementation of initiatives from the People, Safety, and Learning teams
• Maintaining strong documentation, risk management, and compliance practices
• Representing the People team as a brand ambassador, driving consistent experience and engagement

This organisation is an office first environment, meaning 5 days onsite (based in the Sydney CBD) is normal. The team enjoy flexibility when they need it, and a wide range of perks and discounts associated with the portfolio of venues.


About You

You bring proven experience in a business partnering or HR generalist role within a fast-paced, high-volume environment such as hospitality, retail, logistics, or other blue-collar settings. You’re have exposure to managing ER casework, including leading investigations and supporting leaders through performance-related challenges.

You’re a natural relationship builder, with the ability to influence and coach others while maintaining composure under pressure. Exposure to immigration, WHS, or change enablement is ideal, but not essential. Most importantly, you bring a high level of care, discretion, and accountability to your work.


The Process

This search will involve two interview stages following an initial assessment process by Levyl.

For a confidential discussion, please contact Antony Jones on 0448 198 544 or antony@levyl.com.au . We look forward to sharing more on this opportunity with you.

Levyl encourage diverse, equitable and inclusive recruitment solutions and commit to responding to every applicant. We make selection and shortlist decisions based on skills, experience, personal attributes and motivators. Candidates shortlisted for interview will be provided with an interview accommodation checklist to ensure they are supported to perform at their best.